"We didn't use the service in the end, we had to cancel an hour before pick up. The driver had already arrived for the collection. However it was really easy to get hold of you and I knew we would have to pay cancelling at such short notice. But all throughout when I couldn't get a taxi anywhere due to the Grand Prix, your company took all the hassle away for me by checking and found a driver straight away. Many thanks, and I will definitely use this service again for any future corporate events/business requirements. "